Responsible Gaming

Responsible gaming means enjoying casino and betting products as entertainment, while staying in control of your time, money and emotions. On the Casa Pariurilor website operated via cesapariurilor.com, this page is designed to help you recognise risks, use protective tools and access professional support. It is also important to clarify that Casa Pariurilor does not hold a licence from the UK Gambling Commission (UKGC). Its sole identified online gambling licence (ONJN licence no. L1160652W000306) is limited to Romania and has no legal effect in the United Kingdom. UK customers should only gamble with operators listed on the UKGC public register and should not deposit funds on unlicensed sites. The information below is provided for harm-minimisation and educational purposes only.

Risk Awareness

Gambling can become harmful when it stops being occasional entertainment and starts to affect your finances, relationships, work or studies. Being aware of early warning signs helps you act before serious harm occurs, especially when playing on a site such as Casa Pariurilor on cesapariurilor.com, where UK regulatory protections do not apply.

Common Signs of Problem Gambling

• Gambling more frequently, for longer sessions, or with higher stakes than you originally planned.
• Thinking about gambling most of the time, including at work, school or during family activities.
• Chasing losses by continuing to bet in order to win back money you have already lost.
• Spending money on gambling that you need for rent, bills, food, transport or other essentials.
• Borrowing money, using overdrafts or credit cards, or selling possessions to finance gambling.
• Hiding or lying about the amount of time or money you spend on gambling.
• Feeling irritable, anxious, guilty or depressed when you cannot gamble or after a gambling session.
• Neglecting work, studies, children, family or social commitments because of gambling.
• Using gambling to escape from problems, loneliness, stress, conflict or difficult emotions.

Self-Assessment Check

Read each statement and honestly consider whether it applies to you over the last 12 months:

• I spend more time or money gambling on cesapariurilor.com or other sites than I intend to.
• I have tried to cut down or stop gambling but found it difficult or impossible.
• I gamble with money I cannot comfortably afford to lose.
• I feel the need to increase my stakes to get the same excitement from gambling.
• I gamble to escape from problems, stress, anxiety or low mood.
• I have lied to family, friends or colleagues about how much I gamble or lose.
• My gambling has caused financial problems, arguments, work issues or health worries.

If you answered "yes" to two or more of these statements, your gambling may be risky or problematic. Consider taking an immediate break from gambling, setting strict limits, and contacting professional support such as the National Gambling Helpline on 0808 8020 133 (UK, freephone, 24/7) or the resources listed below.

Limits & Tools

Keeping control of your play requires clear limits on both money and time. While Casa Pariurilor on cesapariurilor.com is not regulated by the UKGC and is not part of UK schemes such as GAMSTOP, it may offer internal safer-gambling tools. The descriptions below reflect industry best practice and how such tools should work. If any of these tools are missing or cannot be used as described, you should stop gambling immediately and seek a UK-licensed alternative.

Deposit Limits (Daily, Weekly, Monthly)

Deposit limits help you decide in advance how much you are prepared to spend over a given period. A safe approach is to choose an amount you can afford to lose without affecting your essential living costs or financial commitments.

1. Access your account: Log in to Casa Pariurilor on cesapariurilor.com and go to the "My Account" or "Profile" section.
2. Open Responsible Gaming settings: Select "Responsible Gaming", "Limits" or a similarly named menu item.
3. Choose limit type: Select Daily, Weekly and/or Monthly deposit limits. You can set one or more timeframes.
4. Enter your limit: Type the maximum total amount (in your account currency) that you permit yourself to deposit during the chosen period (for example, £20 per day, £50 per week, £100 per month).
5. Confirm and save: Check your entries carefully, then click "Save" or "Confirm". The system should confirm that your new limits are active.
6. Reducing vs increasing limits: Lowering your limits should take effect immediately or as soon as technically possible. Any request to increase limits should be subject to a cooling-off period (at least 24 hours) and a clear reconfirmation, so that you have time to reconsider.

If the platform allows you to bypass limits or instantly increase them without delay, this is a serious safety concern, particularly given the absence of UKGC oversight. In such cases, you are strongly advised to stop gambling and move to a fully UK-licensed operator.

Time Spent Limits and Session Reminders

Time limits and session reminders can help you avoid long, unplanned sessions that increase the risk of loss and harm.

• In the "Responsible Gaming" area of your account, look for "Session Limit", "Time Limit" or "Reality Check".
• Choose a maximum continuous play time (for example, 30, 60 or 90 minutes) or a reminder frequency (for example, every 30 minutes).
• When the timer or reminder appears, it should show how long you have been playing and your net result. Use this moment to review whether you should stop.
• If you tend to ignore reminders, combine them with firm financial limits and regular self-assessment, or take a complete break from gambling.

Short-Term Breaks ("Time-Out")

A time-out is a short, voluntary break from gambling that blocks access to your account for a limited period.

1. Locate the Time-Out option: In "My Account > Responsible Gaming", find "Time-Out", "Short Break" or similar.
2. Select the duration: Choose a break period (for example, 24 hours, 48 hours or 72 hours). During this time you should not be able to place bets or play casino games on Casa Pariurilor.
3. Confirm your choice: Read the information about what the time-out does, then confirm that you understand and accept it.
4. During the time-out: You should not receive marketing communications encouraging you to play. Use the time to evaluate your gambling and, if necessary, contact a support organisation.

On UKGC-licensed sites, such tools are mandatory and independently supervised. On cesapariurilor.com they are voluntary, unregulated features. If you cannot set or rely on these tools, you should not continue gambling here.

Self-Exclusion

Self-exclusion is a stronger step than a short time-out. It is intended for situations where gambling has become harmful or out of control. By self-excluding, you ask the operator to block your access to gambling for a longer period. In the UK, there is also a national self-exclusion scheme (GAMSTOP) that covers all participating UKGC-licensed operators. Casa Pariurilor on cesapariurilor.com is not part of GAMSTOP and is not UKGC-licensed, which greatly reduces the protection available to UK players.

How to Request Self-Exclusion on the Site

1. Open the Self-Exclusion section: Log in (if it is still safe for you to do so) and navigate to "My Account > Responsible Gaming > Self-Exclusion".
2. Choose the exclusion period: Select how long you wish to be excluded. Industry standards suggest a minimum of 6 months, with options of 1 year, 2 years, 5 years or a lifetime (permanent) exclusion.
3. Read the consequences carefully: The page should clearly explain that you will not be able to log in or place bets during the exclusion period, that it cannot be cancelled early, and how any remaining funds will be handled.
4. Confirm your decision: You may be asked to tick a box stating that you understand the terms of self-exclusion and then click "Confirm" or "Self-Exclude". This is a serious, protective decision and should not be taken lightly.
5. Save or print confirmation: Keep a copy of the confirmation page or email for your records.

Consequences of Self-Exclusion

• Account access: You should not be able to log in, deposit funds, place bets or play casino games on Casa Pariurilor during the exclusion period.
• Existing balances: Any remaining withdrawable balance should still be available for withdrawal. If you cannot log in to request a withdrawal, you should be able to contact customer support to arrange a manual withdrawal, subject to identity and security checks.
• New accounts: You should not open new accounts with the same operator or related brands to bypass the exclusion. On unlicensed sites this may not be effectively monitored, which is another reason to prefer UKGC-licensed operators backed by GAMSTOP.
• Marketing communications: You should be removed from marketing lists for the duration of the exclusion and should not receive bonuses or promotional offers.

For UK residents, it is strongly recommended to register with GAMSTOP at gamstop.co.uk. GAMSTOP is the official free national online self-exclusion scheme that blocks your access to all participating UKGC-licensed gambling sites. Because Casa Pariurilor is not UKGC-licensed, it is not covered by GAMSTOP. Playing on sites outside GAMSTOP significantly reduces your protection.

Support Resources

If you are worried about your gambling, or about someone else's gambling, professional and confidential help is available. Because cesapariurilor.com and the Casa Pariurilor brand are not licensed in the UK, you do not benefit from UKGC dispute resolution or fund protection. However, you can and should still use independent support services and blocking tools described below.

Local Support for UK Players

• National Gambling Helpline (GamCare / BeGambleAware): Call 0808 8020 133 free from the UK, 24 hours a day, 7 days a week, for confidential advice, information and emotional support. The service is primarily in English.
• BeGambleAware: Visit begambleaware.org for self-help tools, guides, and links to local treatment providers across England, Scotland and Wales.
• NHS Services: In England, specialised gambling treatment is available via the NHS. Speak to your GP or visit the NHS website (search for "NHS gambling addiction support") for referral options.

These services are independent of Casa Pariurilor and cesapariurilor.com. They do not share information with the operator unless you explicitly consent.

International Support Organisations

National Self-Exclusion Schemes

• United Kingdom - GAMSTOP: gamstop.co.uk is the official free national online self-exclusion scheme for UK consumers. Once registered, you will be prevented from accessing and creating accounts with all participating UKGC-licensed gambling companies for your chosen period. Casa Pariurilor on cesapariurilor.com is not part of GAMSTOP.
• Spain - RGIAJ: Spain operates a national self-exclusion registry (Registro General de Interdicciones de Acceso al Juego - RGIAJ) managed by the Spanish regulator. This is an example of how many countries now provide national solutions to help players block access to licensed operators.

If you are travelling or living abroad, check the national gambling regulator's website for local self-exclusion schemes.

Blocking Software and Device Tools

• Gamban: A paid application that blocks access to most gambling websites and apps across your devices. See gamban.com.
• BetBlocker: A free blocking tool and charity project that can restrict access to thousands of gambling sites. See betblocker.org.
• Built-in device restrictions: Use parental control or screen-time features on your phone, tablet or computer to restrict access to gambling content and set time limits.

Family and Friends Support Resources

• GamCare Forum and Chatroom: Online forums and live chat for people affected by their own or someone else's gambling, at forum.gamcare.org.uk.
• Gambling Therapy - Family & Friends: Online support groups and resources for relatives and partners at gamblingtherapy.org.
• Gamblers Anonymous / Gam-Anon: Mutual aid groups for people with gambling problems and for their families; see gamblersanonymous.org and local Gam-Anon sites for meeting details.

All of these services emphasise confidentiality. They are independent of cesapariurilor.com and can help you explore options without judgement.

Help for Family

Gambling-related harm often affects not only the person who gambles but also their family, partners, friends and colleagues. If you are concerned about someone using Casa Pariurilor or other gambling sites, the following guidance may help you support them while also protecting yourself.

How to Talk to Someone About Their Gambling

• Choose the right moment: Pick a calm, private time when neither of you is angry, tired or under the influence of alcohol or other substances.
• Focus on concern, not blame: Use "I" statements ("I'm worried about...") rather than accusations ("You always..."). Explain how their gambling affects you and the family.
• Listen actively: Allow them to talk about their feelings and experiences without interrupting. Acknowledge their emotions, even if you do not agree with their choices.
• Offer support, not control: Encourage them to seek help, set limits or self-exclude, but recognise that you cannot force them to change.

Practical Steps You Can Take

• Protect your finances: Consider separating bank accounts, limiting shared access to credit, and monitoring bills to prevent hidden debts.
• Set clear boundaries: Decide what you can and cannot do (for example, not lending money to cover gambling losses) and communicate this clearly.
• Look after yourself: Seek emotional support from friends, support groups or professionals. You are not responsible for the other person's gambling behaviour.

Support for Families and Loved Ones

• Contact the National Gambling Helpline on 0808 8020 133 to discuss your situation confidentially and receive guidance tailored to families and partners.
• Join the GamCare online forum (family and friends section) at forum.gamcare.org.uk to share experiences with others in similar situations.
• Use Gambling Therapy groups and resources for families at gamblingtherapy.org.
• Consider speaking with a psychotherapist, counsellor or GP about the impact of gambling on your mental health and relationships. In the UK, your GP can help you access NHS or local support services.

If the person you are concerned about gambles on unlicensed sites such as cesapariurilor.com, emphasise the additional risks: lack of UK consumer protection, no access to UK-approved ADR such as IBAS, and no guarantee that funds will be safe.

Operator's Commitment

Responsible operators implement robust internal procedures to identify and reduce gambling-related harm. Casa Pariurilor on cesapariurilor.com is associated with the wider Casa Pariurilor brand, which holds an online gambling licence issued by the Romanian National Gambling Office (ONJN licence no. L1160652W000306, valid until 31.12.2026) for Romanian customers only. However, the brand is not licensed by the UKGC, and therefore its safeguards are not supervised under UK law. The commitments described below reflect the standards that should be followed and against which you should assess any operator.

Internal Risk Checks and Behaviour Analysis

In line with good practice, an operator should:

• Monitor patterns such as rapidly increasing deposits, frequent failed deposits, use of multiple payment methods or chasing losses.
• Track extended late-night or continuous sessions, high-speed play and repeated reversal of withdrawals.
• Use automated systems and manual reviews to flag accounts where behaviour suggests potential harm or affordability issues.
• Assess information you provide (for example, occupation or income) against your gambling activity to identify potential financial risk.

On a UKGC-licensed site, such monitoring is a regulatory requirement and is audited. On cesapariurilor.com there is no UK regulatory supervision. You should therefore exercise additional caution and consider whether you prefer to use a fully UK-regulated operator instead.

When Support May Contact You

Where risk indicators are detected, a responsible operator should:

• Send clear on-site messages or emails highlighting the concern and signposting safer-gambling tools and independent support (such as BeGambleAware or GamCare).
• Temporarily restrict certain features (for example, bonus offers or higher deposit levels) while assessing the situation.
• In higher-risk cases, attempt direct contact via email, SMS or phone to discuss your gambling, suggest limits or a break, and provide information on professional help.
• Apply stronger measures such as mandatory limits, account suspension or self-exclusion if there is evidence of serious harm and you do not respond or engage.

Because Casa Pariurilor is not listed on the UKGC public register, these actions are not enforced by UK regulators and may not meet UK standards. You should not rely solely on the operator to protect you; use independent tools such as GAMSTOP, blocking software and external counselling services.

Updates

Responsible gambling information and regulations evolve over time. For that reason, this page may be updated to reflect changes in applicable laws, regulatory guidance, industry best practice or the services and tools available on cesapariurilor.com.

• Notification methods: Where material changes are made to this responsible gaming information, Casa Pariurilor may notify you through one or more of the following:
  • Information banners or pop-up messages on the cesapariurilor.com website.
  • Updates in the "Responsible Gaming" or "Help" sections of your account area.
  • Emails or account messages sent to the address registered in your account, where appropriate.
• Checking for updates: You are encouraged to review this page regularly, particularly before engaging in gambling activity, to ensure you understand the latest information on risks, tools and your available options.

Last updated: 06 November 2025.

Contact & Feedback

For questions or concerns about your gambling behaviour on Casa Pariurilor via cesapariurilor.com, it is important to have a clear route to request help. At the time of this update, no dedicated responsible gaming email address or UK telephone line for Casa Pariurilor has been provided in the available corporate data. When official contact details are published, they should appear in this section and in your account area.

How to Reach the Operator

• On-site support: Use any available "Contact", "Help" or "Support" function on cesapariurilor.com (for example, a help centre, live chat or ticket system) to request assistance with safer gambling, limits, time-outs or self-exclusion.
• Responsible gaming requests: Clearly state that your request relates to responsible gaming (for example, "I would like to set a strict deposit limit," "I want to take a break," or "I need to self-exclude"). Keep copies of any communications for your records.

Because the operator is not UKGC-licensed, you will not have access to UK-approved Alternative Dispute Resolution bodies (such as IBAS) for disputes concerning cesapariurilor.com, and your funds may not be protected to UK standards.

Feedback and Self-Control Request Form

You can use the following form template to structure your request when contacting support or for your own records. (If an online form is provided in your account, you can copy and adapt this information there.)

Responsible Gaming Support Request

Name:


Account username (if applicable):


Contact email:


Type of request:
Set or change deposit/time limits Request a short time-out Request self-exclusion Request information about safer gambling Other responsible gaming concern

Details of your request:

For immediate emotional support or if you feel at risk of harm, please contact the National Gambling Helpline on 0808 8020 133 (UK, freephone, 24/7) or use the live chat options provided by GamCare, Gambling Therapy or other independent organisations listed on this page. This information is not legal advice; for legal questions about online gambling in the UK, consult a qualified legal professional or the UK Gambling Commission at gamblingcommission.gov.uk/public-register.